Patient Concierge — Welcoming Dental Care (Paid Holidays)

Swishsmiles; Bee Cave (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Short-term disability

Paid holidays and time off

Job summary

Swish Dental is seeking a motivated Patient Concierge (Receptionist) to welcome patients, assist with electronic forms, verify insurance details, and coordinate with clinical staff. The role emphasizes a patient-first approach in a clinical setting.

Applicants should have a high school diploma, customer service experience, and be fluent in English. CPR/BLS certification is a plus. The practice offers a supportive, inclusive environment with opportunities to grow within a dental team.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• 1+ years of customer service experience preferred.
• CPR and/or BLS certification preferred.

Responsibilities

• Interact with individuals in the reception area.
• Assist patients with the completion of electronic intake forms.
• Notify the clinical team of patient’s arrival.
• Escort patients to/from the front desk and introduce them to all applicable team members.
• Contact insurance companies to verify and gather pertinent policy information.
• Communicate with patients clearly and efficiently.
• Set up accounts and create charts for new patients.
• Maintain a “team first” and “patient first” attitude.
• Other duties as assigned.

Skills

Fluent in English

Reliable transportation

Detail oriented

Interpersonal skills

Shift coverage willingness

Education

High school diploma or equivalent

Associate degree or higher preferred

1+ years of customer service experience preferred

CPR/BLS certification preferred

Job description

Swish Dental is seeking a motivated Patient Concierge (Receptionist) to welcome patients, assist with electronic forms, verify insurance details, and coordinate with clinical staff. The role emphasizes a patient-first approach in a clinical setting.

Applicants should have a high school diploma, customer service experience, and be fluent in English. CPR/BLS certification is a plus. The practice offers a supportive, inclusive environment with opportunities to grow within a dental team.