Patient Concierge & Front Desk Specialist - No Weekends

Swish Dental; Bee Cave (TX); Presencial; USD 34.000 - 46.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Bonus programs

No weekends

Medical, vision, & dental benefits

Short-term disability

Paid holidays and time off

Resumo da vaga

Swish Dental is seeking a motivated Patient Concierge (Receptionist) to join our team in Texas. The role focuses on greeting patients, managing intake forms, collecting payments, and coordinating with clinical staff to ensure a smooth patient experience.

The ideal candidate will be fluent in English, detail-oriented, reliable, and capable of covering shifts across locations as needed. A high school diploma is required, with a preference for an associate degree and prior customer service

Qualificações

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• 1+ year of customer service experience preferred.
• CPR and/or BLS certification preferred.

Responsabilidades

• Maintain a clean, welcoming studio environment.
• Interact with individuals in the reception area.
• Assist patients with completion of electronic intake forms.
• Collect payments.
• Notify the clinical team of patient’s arrival.
• Escort patients to/from the front desk and introduce them to team members.
• Contact insurance companies to verify and gather pertinent policy information.
• Communicate with patients clearly and efficiently.
• Set up accounts and create charts for new patients.
• Maintain a “team first” and “patient first” attitude.
• Assist patients in scheduling appointments.
• Other duties as assigned.

Conhecimentos

English (Fluent)

Interpersonal skills

Telephone etiquette

Detail oriented

Reliable transportation

Shift coverage willingness

Formação

High school diploma or equivalent

Associate degree or higher preferred

1+ years customer service experience preferred

CPR/BLS certification preferred

Descrição da vaga

Swish Dental is seeking a motivated Patient Concierge (Receptionist) to join our team in Texas. The role focuses on greeting patients, managing intake forms, collecting payments, and coordinating with clinical staff to ensure a smooth patient experience.

The ideal candidate will be fluent in English, detail-oriented, reliable, and capable of covering shifts across locations as needed. A high school diploma is required, with a preference for an associate degree and prior customer service