Dental Receptionist & Patient Concierge — Paid Holidays

Swish Smiles; Austin (TX); Presencial; USD 19.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Short-term disability

Paid holidays and time off

Resumo da vaga

Swish Dental in Austin, TX is seeking a Patient Concierge (Receptionist) to welcome patients, manage intake forms, verify insurance, and escort patients to the front desk. The role emphasizes a team-first, patient-first attitude and clear English communication.

The position requires a reliable presence, flexibility to cover shifts at various locations, and the ability to thrive in a busy clinical environment with infection control considerations.

Qualificações

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• 1+ years of customer service experience preferred.
• CPR and/or BLS certification preferred.

Responsabilidades

• Interact with individuals in the reception area.
• Assist patients with the completion of electronic intake forms.
• Notify the clinical team of patient's arrival.
• Escort patients to/from the front desk and introduce them to all applicable team members.
• Contact insurance companies to verify and gather pertinent policy information.
• Communicate with patients clearly and efficiently.
• Set up accounts and create charts for new patients.
• Maintain a 'team first' and 'patient first' attitude.
• Other duties as assigned.

Conhecimentos

Fluent English

Reliable transportation

Detail oriented

Interpersonal skills

Shift coverage flexibility

Formação

High school diploma or equivalent

Associate degree or higher preferred

1+ years of customer service experience preferred

CPR and/or BLS certification preferred

Descrição da vaga

Swish Dental in Austin, TX is seeking a Patient Concierge (Receptionist) to welcome patients, manage intake forms, verify insurance, and escort patients to the front desk. The role emphasizes a team-first, patient-first attitude and clear English communication.

The position requires a reliable presence, flexibility to cover shifts at various locations, and the ability to thrive in a busy clinical environment with infection control considerations.