Front Desk & Patient Concierge — Healthcare Clinic

Neighborcare Health; Seattle (WA); On-site; USD 31,340 - 39,399; Full time

Benefits offered by this job

Paid time off

Retirement with contribution match

Employee assistance program

Job summary

A community health organization in Seattle is looking for a Patient Services Representative to provide excellent customer service to patients and their families. This role requires checking in patients, managing appointment schedules, and ensuring accurate collection of patient information. Candidates should have at least one year of customer service experience and a high school diploma. The position is full-time and located on-site, offering a target wage range of $22.75 to $28.60 per hour along with various health benefits.

Qualifications

• Minimum of 1 year of customer service experience.
• High School diploma or equivalent required.

Responsibilities

• Greet patients and families upon arrival at the clinic.
• Schedule and confirm appointments for patients.
• Collect and update patient information for Electronic Health Records (EHR).
• Check insurance eligibility and collect co-pays.
• Maintain organized front-desk areas and patient waiting areas.

Skills

Customer service experience

Organizational skills

Communication skills

Education

High School diploma or GED

Job description

A community health organization in Seattle is looking for a Patient Services Representative to provide excellent customer service to patients and their families. This role requires checking in patients, managing appointment schedules, and ensuring accurate collection of patient information. Candidates should have at least one year of customer service experience and a high school diploma. The position is full-time and located on-site, offering a target wage range of $22.75 to $28.60 per hour along with various health benefits.