Patient Concierge & Scheduling Specialist

Emergency Physicians Professional Association; Golden Valley (MN); Vor Ort; USD 31.000 - 38.000; Vollzeit

Zusammenfassung

Emergency Physicians Professional Association in Golden Valley, MN seeks a Guest Coordinator for Urgency Room locations. You will greet guests, manage scheduled and walk-in patient interactions, respond to inquiries, maintain records, and collaborate with departments to ensure a positive guest experience.

This role supports efficient administrative processes and healthcare workflows. Applicants should have a high school diploma or equivalent, strong communication skills, and experience in

Qualifikationen

• High school diploma or equivalent required.
• Customer service experience preferred, healthcare setting desirable.
• Strong communication and interpersonal skills required.
• Proficiency with basic computer equipment and software.

Aufgaben

• Greet and assist guests upon arrival and maintain a welcoming atmosphere.
• Manage scheduled and walk-in patient interactions for a smooth guest experience.
• Respond to guest inquiries via phone, email, and in person with accurate information.

Kenntnisse

Customer service

Communication

Computer skills

Healthcare environment

Ausbildung

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Jobbeschreibung

Emergency Physicians Professional Association in Golden Valley, MN seeks a Guest Coordinator for Urgency Room locations. You will greet guests, manage scheduled and walk-in patient interactions, respond to inquiries, maintain records, and collaborate with departments to ensure a positive guest experience.

This role supports efficient administrative processes and healthcare workflows. Applicants should have a high school diploma or equivalent, strong communication skills, and experience in