Patient Concierge (Part-Time) – Front Desk & Registration

Mary Lanning Healthcare; Hastings (NE); On-site; USD 19,000 - 25,000; Part time

Job summary

Mary Lanning Healthcare in Hastings, NE is seeking a part-time Patient Representative who is committed to world-class customer service in a medical clinic setting. You will be the front-line for patients, handling check-ins, registrations, phone calls, appointment scheduling, and pre-registration calls.

The ideal candidate is organized, attentive, and skilled at clear communication. GED or high school diploma is required, and 1 year of customer service experience is preferred.

Qualifications

• GED or High School Diploma required.
• 1 year of customer service experience preferred.

Responsibilities

• Timely, courteous, and accurate collection of patient information to check in patients and complete patient registration.
• Answers phones, schedules appointments, check-in & check-out patients.
• Initiating pre-registration/demographic calls to patients prior to scheduled appointment.
• Completing the necessary forms and treatment consents at the time of registration.
• Assisting with transfer of patients to area of service, as needed.
• Performing other duties as assigned.

Skills

Customer service

Education

GED or high school diploma

Job description

Mary Lanning Healthcare in Hastings, NE is seeking a part-time Patient Representative who is committed to world-class customer service in a medical clinic setting. You will be the front-line for patients, handling check-ins, registrations, phone calls, appointment scheduling, and pre-registration calls.

The ideal candidate is organized, attentive, and skilled at clear communication. GED or high school diploma is required, and 1 year of customer service experience is preferred.