Patient Representative-Medical Clinic: Lanning Center

Mary Lanning; Hastings (NE); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Mary Lanning Medical Clinic in Hastings, NE is seeking a part-time Patient Representative to deliver world-class customer service. You will be the front-line contact for patients, collecting accurate registration information and completing demographic forms.

Responsibilities include answering phones, scheduling appointments, check-in/check-out, initiating pre-registration calls before visits, assisting with patient transfers, and performing other duties as assigned.

Qualifications

• GED or High School Diploma required.
• 1 year of customer service experience preferred.
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Responsabilités

• Front-line for patients, responsible for timely, courteous collection of patient information to complete registration.
• Answer phones, schedule appointments, check-in & check-out patients.
• Initiate pre-registration/demographic calls to patients prior to scheduled appointment.
• Complete necessary forms and treatment consents at registration.
• Assist with transfer of patients to area of service, as needed.
• Perform other duties as assigned.

Connaissances

Customer service

Formation

GED or High School Diploma

Description du poste

**Job Description:**Seeking a part-time (casual status) Patient Representative who is committed to world-class customer service, in a Medical Clinic setting. Being the front-line for patients when visiting the clinic, this position will be responsible for:* Timely, courteous, and accurate collection of patient information to check in patients and related documentation to complete a patient registration.* Answers phones, schedules appointments, check-in & check out patients.* Initiating pre-registration/demographic calls to patients prior to scheduled appointment.* Completing the necessary forms and treatment consents at the time of registration.* Assisting with transfer of patients to area of service, as needed.* Performing other duties as assigned. This position is a great opportunity for an individual who is organized, attentive, and skilled at clear communication. **Position Requirements:**EDUCATION: GED or High School Diploma requiredEXPERIENCE: 1 year of customer service experience preferredWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.