Patient Concierge - Mental Health Care (Day Shift)

MIND 24-7; Mesa (AZ); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off and holidays

401K with company contributions

Job summary

MIND 24-7 is expanding access to compassionate behavioral health care. We are hiring a Medical Receptionist for the day shift to be the friendly first contact in our Mesa clinic. You will handle patient check-in, registration, insurance verification, and coordinate intake and discharge with the care team.

This entry-level role offers training, growth, and a collaborative environment. Applicants should have a HS diploma, strong communication, tech comfort with EHR, and a reliable work history.

Qualifications

• High School Diploma or equivalent required.
• Strong communication and organizational skills.
• Tech-savvy and adaptable to new systems.
• A passion for helping others.
• Level 1 Fingerprint Clearance Card or ability to obtain.
• Solid work history—no more than 3 jobs in the last 3 years.

Responsibilities

• First Point of Contact — Welcome patients and families with kindness and professionalism.
• Patient Registration — Enter details and verify insurance information.
• Support Intake & Discharge — Ensure a seamless patient experience.
• Coordinate Communication — Liaise with external agencies and share information securely.
• Assist with Administrative Tasks — Help keep the clinical team running smoothly.
• Learn & Grow — Thrive in a supportive, team-oriented environment.

Skills

Communication skills

Organizational skills

Tech-savvy

Patient-facing

Fingerprint clearance

Stable work history

Education

High School Diploma or equivalent

Tools

EHR system

Job description

MIND 24-7 is expanding access to compassionate behavioral health care. We are hiring a Medical Receptionist for the day shift to be the friendly first contact in our Mesa clinic. You will handle patient check-in, registration, insurance verification, and coordinate intake and discharge with the care team.

This entry-level role offers training, growth, and a collaborative environment. Applicants should have a HS diploma, strong communication, tech comfort with EHR, and a reliable work history.