Medical Receptionist

Mind 24-7; Gilbert, Mesa (AZ, AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

MIND 24-7 in Gilbert, AZ is seeking a Medical Receptionist to welcome patients and families with warmth, enter registrations, verify insurance, and support the clinical team. This entry-level role offers exposure to behavioral health services and rapid growth in a dynamic healthcare setting.

You will coordinate communications, handle patient information, and assist with discharge and intake tasks, while learning our electronic health system and improving operational flow with a compassionate,

Qualifications

• High School Diploma or Equivalent required or soon-to-be graduate.
• Strong communication and organizational skills are essential.
• Tech-savvy and comfortable with software systems.
• A passion for helping others and patient-centered service.
• Level 1 Fingerprint Clearance Card or ability to obtain.
• Solid work history with minimal job changes in recent years.

Responsibilities

• First point of contact with patients and families, providing warmth and professionalism.
• Register patients and verify insurance information in the EHR.
• Support intake and discharge processes for a seamless patient experience.
• Coordinate communication and liaise with external agencies as needed.
• Assist with administrative tasks to keep the clinical team running smoothly.
• Learn and grow within a supportive, team-oriented healthcare environment.

Skills

Strong communication

Organizational skills

Tech-savvy

Empathy/Helping others

Education

High School Diploma or Equivalent

Tools

Electronic Health Record (EHR) software

Job description

At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help . Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face . Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families . We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day .

Medical Receptionist

Why This Medical Receptionist Role is Perfect for You

• Start Your Healthcare Career —No prior mental health experience required!
• Gain Valuable Experience —Work in a fast-paced, dynamic healthcare environment.
• Learn from Experts —Expand your knowledge in behavioral health and patient services.
• Opportunities for Advancement —Grow with us! Much of our team began in entry-level roles.
• Be Part of a Movement —Help us revolutionize mental healthcare with immediate support when people need it most.

What You’ll Do as a Medical Receptionist

• First Point of Contact —Welcome patients, families, and community professionals with kindness and professionalism.
• Patient Registration —Enter patient details into our electronic health system and verify insurance information.
• Support Intake & Discharge —Ensure a seamless experience for all patients.
• Coordinate Communication —Handle patient information and liaise with external agencies.
• Assist with Administrative Tasks —Help keep our clinical team running efficiently.
• Learn & Grow —Thrive in a supportive, team-oriented healthcare environment!

What You Need to Succeed

• High School Diploma or Equivalent —Perfect for those just starting their healthcare career!
• Strong Communication & Organizational Skills —Be the backbone of our operations!
• Tech-Savvy —Comfortable using software and adapting to new systems.
• A Passion for Helping Others —Make a difference in people’s lives every day.
• Level 1 Fingerprint Clearance Card (or ability to obtain).
• Solid Work History - No more than 3 jobs in the last 3 years

Why You’ll Love Being a Medical Receptionist at MIND 24-7

• Kickstart