Patient Concierge & Medical Office Coordinator

EyeCare Partners; Wyandotte (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits

401k + Employer Matching

PTO and Holidays

Paid Maternity Leave

Competitive base pay

Job summary

Byrd & Wyandotte Eye Clinic is seeking a Medical Receptionist (Patient Coordinator) to be the first point of contact for patients, ensuring a warm welcome and smooth check-in/out for every visit.

This full-time role requires a high school diploma or GED, strong communication, basic computer skills, and the ability to coordinate with doctors and staff. Travel to Brownstown, Wayne and Dearborn offices is required.

Qualifications

• High school diploma or GED required.
• One year of related experience or training preferred.
• Proficient in Microsoft Office suite.

Responsibilities

• Provide exceptional customer service during patient encounters.
• Answer phones, greet patients, and route inquiries to the appropriate staff.
• Manage patient flow and assist with check-in/check-out processes.
• Coordinate with doctors and managers to ensure smooth operations.
• Handle general office duties as assigned.

Skills

Customer service oriented

Team player

Adaptability

Work over 40 hours

Reliable transportation

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Byrd & Wyandotte Eye Clinic is seeking a Medical Receptionist (Patient Coordinator) to be the first point of contact for patients, ensuring a warm welcome and smooth check-in/out for every visit.

This full-time role requires a high school diploma or GED, strong communication, basic computer skills, and the ability to coordinate with doctors and staff. Travel to Brownstown, Wayne and Dearborn offices is required.