Eye Care Front Desk: Patient Coordinator

EyeCare Partners LLC; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

401k + Employer Matching

PTO and Paid Holidays

Paid Maternity Leave

Competitive base pay

Eyecare certification reimbursement

Employee discounts

Job summary

EyeCare Partners is seeking a Medical Receptionist (Patient Coordinator) to greet patients, schedule and coordinate visits, and support daily office operations at the Birmingham, MI location. The role emphasizes excellent service, accurate data entry, and teamwork across the practice.

On-site full-time position with standard hours 8am-5pm, Monday through Friday. Benefits package, PTO, and opportunities to grow within a nationwide eye care network.

Qualifications

• High school diploma or GED required.
• 1 year of related experience and/or training preferred.
• Strong customer service skills and professionalism.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or via phone).
• Answer phones promptly and courteously.
• Manage patient flow and ensure efficient check-in/check-out.
• Collect payments and handle daily reconciliations.
• Perform general office duties as assigned by management.

Skills

Customer service

Team oriented

Communication

Reliability

Problem solving

Time management

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking a Medical Receptionist (Patient Coordinator) to greet patients, schedule and coordinate visits, and support daily office operations at the Birmingham, MI location. The role emphasizes excellent service, accurate data entry, and teamwork across the practice.

On-site full-time position with standard hours 8am-5pm, Monday through Friday. Benefits package, PTO, and opportunities to grow within a nationwide eye care network.