Patient Concierge & Medical Office Coordinator

Plano Orthopedic And Sports Medicine Center Inc; Plano (TX); Vor Ort; USD 25.000 - 28.000; Vollzeit

Zusammenfassung

Plano Orthopedic & Sports Medicine Center seeks a proactive Check-Out Coordinator to ensure smooth patient checkout, collect payments, schedule follow-ups, and handle administrative tasks. The role serves as the first point of contact, delivering outstanding service while maintaining confidentiality and regulatory compliance.

Experience in medical reception and familiarity with Athena software are highly valued in a fast-paced, patient-centered clinic environment.

Qualifikationen

• Experience as Medical Receptionist or similar in a healthcare setting.
• Billing and collections knowledge desirable.
• Familiarity with Athena or similar practice software.
• Strong attention to detail and confidentiality.
• Excellent verbal and written communication.

Aufgaben

• Greet patients and visitors warmly and professionally.
• Manage appointments, collect co-pays and co-insurance, balance daily reports.
• Verify insurance coverage for services.
• Maintain medical records with confidentiality.
• Assist with medical billing and patient inquiries.
• Use Athena software for office tasks.
• Coordinate communication between patients, providers, and insurers.
• Support daily office management to keep clinic running smoothly.

Kenntnisse

Customer service

Communication

Organization

Confidentiality

Tools

Athena software

Jobbeschreibung

Plano Orthopedic & Sports Medicine Center seeks a proactive Check-Out Coordinator to ensure smooth patient checkout, collect payments, schedule follow-ups, and handle administrative tasks. The role serves as the first point of contact, delivering outstanding service while maintaining confidentiality and regulatory compliance.

Experience in medical reception and familiarity with Athena software are highly valued in a fast-paced, patient-centered clinic environment.