Patient Checkout & Billing Coordinator

Plano Orthopedic & Sports Medicine Center; Plano (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center is seeking a proactive Check-Out Coordinator to ensure a smooth patient checkout experience. You will greet patients, collect co-pays and co-insurance, verify insurance, and schedule follow-ups while maintaining compliant medical records.

The role requires strong customer service, excellent communication, and the ability to work in a fast-paced clinical setting with Athena software handling patient data and office tasks.

Qualifications

• Experience as Medical Receptionist or healthcare admin preferred.
• Billing & collections experience desirable.
• Familiarity with Athena or similar practice management software advantageous.
• Strong organization and attention to detail in medical records management.
• Excellent verbal and written communication skills.

Responsibilities

• Greet patients and visitors in a warm, professional manner.
• Manage appointment scheduling and confirm/reschedule as needed.
• Collect co-pays and insurance payments; balance daily reports.
• Perform insurance verification to confirm coverage.
• Maintain accurate medical records and ensure confidentiality.
• Assist with medical billing and patient inquiries.
• Coordinate communication between patients, providers, and insurers.
• Support office management to keep the clinic running smoothly.

Skills

Customer service

Communication

Organizational skills

Confidentiality

Medical office experience

Billing and collections

Tools

Athena software

Job description

Plano Orthopedic & Sports Medicine Center is seeking a proactive Check-Out Coordinator to ensure a smooth patient checkout experience. You will greet patients, collect co-pays and co-insurance, verify insurance, and schedule follow-ups while maintaining compliant medical records.

The role requires strong customer service, excellent communication, and the ability to work in a fast-paced clinical setting with Athena software handling patient data and office tasks.