Patient Checkout Coordinator - Healthcare Admin & Billing

Plano Orthopedic; Plano (TX); On-site; USD 25,000 - 28,000; Part time

Job summary

Plano Orthopedic & Sports Medicine Center is seeking a proactive Check-Out Coordinator to ensure smooth patient checkout and excellent service in a fast-paced medical office. You will collect co-pays and co-insurance, verify insurance, and schedule follow-ups while maintaining accurate records.

The ideal candidate brings prior medical receptionist experience, strong billing knowledge, and familiarity with Athena or similar practice management software.

Qualifications

• Previous experience as a Medical Receptionist or in a similar administrative role within a healthcare setting is preferred.
• Proficiency in medical billing and collections processes is highly desirable.
• Familiarity with Athena or similar practice management software is an advantage.
• Strong organizational skills with attention to detail in managing medical records and files.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment while maintaining professionalism under pressure.
• Knowledge of insurance verification processes is essential.
• A true professional who is detail-oriented, dependable, and values confidentiality.
• A natural communicator with a kind and courteous attitude, always ready to help.
• A team player who thrives in a fast-paced environment and understands the importance of time management for both patients and physicians.
• Someone who approaches every interaction with an "attitude of gratitude," brings positivity and care to patients and coworkers alike.

Responsibilities

• Greet patients and visitors in a warm and professional manner.
• Manage appointment scheduling, including confirming and rescheduling as necessary, collecting co-pays, co-insurance payments, and balancing daily reports.
• Perform insurance verification to ensure coverage for services rendered.
• Maintain accurate medical records and patient files, ensuring confidentiality and compliance with regulations.
• Assist with medical billing and collections, addressing any patient inquiries regarding their accounts, and assist with missing tickets.
• Utilize Athena software for managing patient information and office tasks efficiently.
• Coordinate communication between patients, healthcare providers, and insurance companies.
• Support office management tasks to ensure the clinic operates smoothly on a daily basis.

Skills

Customer service

Medical receptionist experience

Medical billing

Athena software

Insurance verification

Verbal & written communication

Confidentiality

Time management

Tools

Athena

Job description

Plano Orthopedic & Sports Medicine Center is seeking a proactive Check-Out Coordinator to ensure smooth patient checkout and excellent service in a fast-paced medical office. You will collect co-pays and co-insurance, verify insurance, and schedule follow-ups while maintaining accurate records.

The ideal candidate brings prior medical receptionist experience, strong billing knowledge, and familiarity with Athena or similar practice management software.