Patient Concierge & Medical Office Coordinator

The Emerge Center; Louisiana; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Meaningful work

Comprehensive benefits package

Supportive work environment

Paid time off

Paid holidays

401k Matching

Employee Assistance Program

Job summary

The Emerge Center in Louisiana is seeking a motivated Medical Office Receptionist to support our therapy services and provide a welcoming experience for patients and families. You will handle front desk tasks, schedule appointments, collect insurance information, and help with billing and records while upholding strict confidentiality.

You will collaborate with therapists and administrative staff to ensure a smooth patient journey, maintain accurate data entry, and keep the office organized and

Qualifications

• High school diploma or equivalent required; Associate's degree in related field is a plus.
• Previous experience in a medical office or healthcare setting preferred.
• Medtron experience, Insurance authorization, insurance verification, and billing experience are desirable.
• Strong interpersonal and communication skills essential; organized and detail-oriented.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments and manage the appointment calendar.
• Collect and verify patient information, including insurance details.
• Manage patient records and maintain confidentiality and accuracy.
• Handle incoming calls and inquiries, routing to appropriate staff.
• Assist with billing and insurance claims processing.
• Coordinate with therapeutic staff to ensure a seamless patient experience.
• Ensure accurate data entry and documentation for billing and medical records.
• Maintain a clean and organized office environment.
• Assist in other administrative tasks as needed.

Skills

Interpersonal communication

Organizational skills

Office software & EHR proficiency

Education

High school diploma or equivalent

Associate's degree (related field)

Tools

Medtron experience

Insurance authorization

Insurance verification

Billing software

Job description

The Emerge Center in Louisiana is seeking a motivated Medical Office Receptionist to support our therapy services and provide a welcoming experience for patients and families. You will handle front desk tasks, schedule appointments, collect insurance information, and help with billing and records while upholding strict confidentiality.

You will collaborate with therapists and administrative staff to ensure a smooth patient journey, maintain accurate data entry, and keep the office organized and