Patient Concierge: Medical Front Desk & Scheduler

Qualderm; Lebanon (TN); Vor Ort; USD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Zusammenfassung

QualDerm Partners is seeking a Front Office Receptionist to be the welcoming face of our dermatology clinic in a full-time role. You’ll greet patients, schedule visits, and manage registrations while maintaining patient privacy and accurate records.

The ideal candidate has 1–2 years in a medical office, knowledge of medical terminology, and strong communication skills. Dermatology experience is preferred, with opportunities to support clinic operations.

Qualifikationen

• High school diploma required.
• 1–2 years of medical office experience; dermatology experience preferred.
• Knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Comfort using computers, Microsoft Office, and EMR or practice management systems.
• Strong organization, sound judgment, and the ability to manage competing priorities in a busy office.
• A dependable, professional approach and a commitment to thoughtful patient service.
• Certified Medical Assistant credential preferred.

Aufgaben

• Greet patients and visitors, answer calls, respond to questions, and help patients feel comfortable and informed.
• Schedule visits, prepare registration paperwork, document patient arrivals, and follow up on missed appointments.
• Maintain accurate patient records, update demographic information, verify insurance eligibility, and notify billing when prior authorization is needed.
• Collect copays and outstanding balances and accurately record payment information.
• Keep the front office clean, organized, and coordinating with clinical and administrative teammates.
• Protect patient privacy and handle personal, medical, and financial information confidentially.
• Assist with clinic-approved social media updates and community engagement within privacy guidelines.

Kenntnisse

Medical office experience

Dermatology experience

Communication skills

Microsoft Office

EMR / practice management

Medical terminology

High school diploma

Professional demeanor

Certified Medical Assistant credential

Ausbildung

High School Diploma

Associate's Degree preferred

Certified Medical Assistant credential preferred

Tools

Microsoft Office

Electronic Medical Records (EMR)

Jobbeschreibung

QualDerm Partners is seeking a Front Office Receptionist to be the welcoming face of our dermatology clinic in a full-time role. You’ll greet patients, schedule visits, and manage registrations while maintaining patient privacy and accurate records.

The ideal candidate has 1–2 years in a medical office, knowledge of medical terminology, and strong communication skills. Dermatology experience is preferred, with opportunities to support clinic operations.