Patient Concierge & Front Office Specialist

METHODIST MANSFIELD MEDICAL CENTER; Colleyville (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

METHODIST MANSFIELD MEDICAL CENTER is seeking a Patient Representative for the front desk in our medical group network in North Texas. You will greet, schedule, register patients, verify insurance, and assist with payments and admissions, ensuring accurate data entry in the computer system.

The role requires excellent communication, familiarity with medical terminology, and experience with medical management software.

Qualifications

• Strong communication and discretion in handling patient information.
• Knowledge of front office procedures and medical terminology.
• Experience with medical management software preferred.
• Typing speed of at least 40 wpm preferred.
• Ability to verify demographics and insurance accurately.

Responsibilities

• Greet patients in a courteous and helpful manner.
• Check-in and register patients, update demographics and insurance.
• Assist patients with ambulatory difficulties and follow scheduling policies.
• Collect payments and enter charges into the computer system.
• Answer phones, screen calls, and relay messages to the appropriate party.
• Maintain a neat front office and assist the Office Manager as needed.

Skills

Strong communication

Medical terminology knowledge

Front office procedures

Telephone etiquette

Typing 40 wpm

Education

High school diploma or equivalent

Tools

Medical management software

Job description

METHODIST MANSFIELD MEDICAL CENTER is seeking a Patient Representative for the front desk in our medical group network in North Texas. You will greet, schedule, register patients, verify insurance, and assist with payments and admissions, ensuring accurate data entry in the computer system.

The role requires excellent communication, familiarity with medical terminology, and experience with medical management software.