Patient Care Front Desk Specialist

METHODIST MANSFIELD MEDICAL CENTER; Town of Mansfield (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

METHODIST MANSFIELD MEDICAL CENTER is seeking a Patient Representative to greet and assist patients, register them in the system, verify insurance, and support front-office operations. You will collaborate with clinical staff to ensure smooth patient flow and accurate records.

The role requires high school completion, strong communication, and familiarity with medical terminology. You will work in a busy office environment with a focus on patient care and team coordination.

Qualifications

• Knowledge of front desk procedures and medical terminology.
• Excellent grammar and spelling.
• Ability to communicate clearly with patients and staff.
• Ability to read, understand and follow written instructions.

Responsibilities

• Greet patients and schedule appointments.
• Register patients and verify/update demographic and insurance information.
• Collect payments and enter charges into the system.
• Input daily charges and receipts as directed by Office Manager.
• Answer phones, screen calls, and relay messages.
• Maintain neat front desk and reception areas.
• Escalate problems to Practice Manager as needed.
• Attend trainings and staff meetings as scheduled.
• Work as part of a team to support clinic efficiency and patient care.

Skills

Strong communication

Medical terminology

Discretion/Judgement

Typing 40 wpm

Education

High school diploma or equivalent

Tools

Medical management software

Job description

METHODIST MANSFIELD MEDICAL CENTER is seeking a Patient Representative to greet and assist patients, register them in the system, verify insurance, and support front-office operations. You will collaborate with clinical staff to ensure smooth patient flow and accurate records.

The role requires high school completion, strong communication, and familiarity with medical terminology. You will work in a busy office environment with a focus on patient care and team coordination.