Patient Concierge & Front Desk - Urology

Norton Healthcare; Saint Matthews (KY); On-site; USD 21,000 - 25,000; Full time

Job summary

Norton Children's Medical Group is seeking a friendly receptionist for the Urology team in Saint Matthews, KY. The role handles phone triage, scheduling, patient greeting, data collection, and billing updates to ensure smooth patient flow through the practice.

Responsibilities include scheduling, chart pulling, and coordinating referrals or pre-certifications as needed while supporting growth and compassionate care for patients of all ages in the specialty setting.

Qualifications

• No experience required.
• On-the-job training provided.
• Spanish language ability preferred.

Responsibilities

• Answering the telephone and routing calls.
• Greet patients and family members.
• Obtain registration and insurance data and update billing information.
• Schedule appointments and pull charts as needed.
• Assist with referrals, pre-certifications, and test scheduling when applicable.

Skills

Spanish language

Education

High School Diploma or GED

Job description

Norton Children's Medical Group is seeking a friendly receptionist for the Urology team in Saint Matthews, KY. The role handles phone triage, scheduling, patient greeting, data collection, and billing updates to ensure smooth patient flow through the practice.

Responsibilities include scheduling, chart pulling, and coordinating referrals or pre-certifications as needed while supporting growth and compassionate care for patients of all ages in the specialty setting.