Patient Concierge & Front Desk — Urgent Care

CRH Healthcare; Perry (GA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

On-the-job Training

Employee flat-rate medical services at

Flexible Work Schedules

Generous PTO Plan

Employee Assistance Program

Complimentary Financial Planning

Collaborative Work Environment

Annual Merit Increases

Job summary

CRH Healthcare is seeking a Front Desk Receptionist for Peachtree Immediate Care in Georgia. The role involves greeting patients, intake, insurance verification, and supporting clinical staff to ensure smooth patient flow.

We value friendly, enthusiastic individuals with strong customer service and communication skills, able to work up to 12-hour shifts and assist with mobility as needed. Benefits include on-the-job training and a collaborative work environment.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.).
• Customer service experience in a healthcare outpatient setting preferred.
• Ability to work up to 12-hour shifts during the week or weekend as needed.
• Ability to escort or transport patients by wheelchair or stretcher when needed.

Responsibilities

• Greet patients and visitors in the waiting area in a friendly and helpful manner.
• Check in patients, verify insurances, update information, and collect copay.
• Serve as a patient advocate to provide world‑class care in coordination with clinical staff and providers.
• Promptly answer incoming phone calls.
• Maintain a neat and orderly waiting room.
• Assist patients with ambulatory difficulties, including wheelchairs and walking assistance.
• Open and close clinic procedures and reporting.
• Perform additional clerical duties as necessary.

Skills

Customer service

Phone etiquette

Interpersonal skills

Education

High school diploma

Tools

EMR familiarity

Job description

CRH Healthcare is seeking a Front Desk Receptionist for Peachtree Immediate Care in Georgia. The role involves greeting patients, intake, insurance verification, and supporting clinical staff to ensure smooth patient flow.

We value friendly, enthusiastic individuals with strong customer service and communication skills, able to work up to 12-hour shifts and assist with mobility as needed. Benefits include on-the-job training and a collaborative work environment.