Patient Concierge & Front Desk Specialist

Qualderm; Voorhees Township (NJ); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a friendly Front Office Receptionist to join our dermatology network. You will handle patient registration, verify insurance, and provide exceptional service in a fast-paced environment.

The role demands accuracy, confidentiality, and teamwork to support clinicians and patients alike. Strong communication, basic healthcare office experience, and a welcoming demeanor are essential.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year of healthcare office customer service experience preferred.

Responsibilities

• Greet patients and visitors in person or on the phone and register them.
• Verify patient insurance coverage using facility tools and EMR references.
• Enter and update patient information in the Practice Management System.
• Schedule, reschedule, and manage appointments to optimize provider time.
• Collect co-pays and balances at check-in/out while maintaining confidentiality.
• Provide courteous, professional communication with patients and staff.

Skills

Customer service

Communication

Education

High School Diploma

Associates Degree preferred

Tools

EMR / Practice Management System

Job description

QualDerm Partners is seeking a friendly Front Office Receptionist to join our dermatology network. You will handle patient registration, verify insurance, and provide exceptional service in a fast-paced environment.

The role demands accuracy, confidentiality, and teamwork to support clinicians and patients alike. Strong communication, basic healthcare office experience, and a welcoming demeanor are essential.