Patient Concierge & Front Desk Specialist

ClearSight Center; Oklahoma City (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

ClearSight Center in Oklahoma City seeks a Director of First Impressions to greet patients, manage front desk duties, and support clinic operations with exemplary service.

You'll handle scheduling, data entry into EHRs, payments, and multi-site coordination while maintaining professionalism and calm under pressure, adhering to HIPAA/PHI rules and the clinic's standards. This is a full-time hourly position with rotating Saturdays and a 7:30am–5:30pm schedule.

Qualifications

• High school diploma or equivalent required.
• Prior front desk, receptionist, or customer service experience preferred.
• Bi-lingual preferred.

Responsibilities

• Greets and welcomes patients and manages front desk interactions.
• Handles scheduling, follow-ups, and general inquiries with strong communication.
• Performs data entry into electronic health records and practice management systems; manages documents.
• Maintains accuracy while multitasking in a fast-paced environment.
• Complies with OSHA, HIPAA, and PHI requirements; supports clinic policies.
• Supports team and participates in special projects as needed.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Google Drive

Job description

ClearSight Center in Oklahoma City seeks a Director of First Impressions to greet patients, manage front desk duties, and support clinic operations with exemplary service.

You'll handle scheduling, data entry into EHRs, payments, and multi-site coordination while maintaining professionalism and calm under pressure, adhering to HIPAA/PHI rules and the clinic's standards. This is a full-time hourly position with rotating Saturdays and a 7:30am–5:30pm schedule.