Patient Concierge & Front Desk Specialist

Priority Dispatch Corp.; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Dental Depot is seeking a detail-oriented administrative professional to join our front desk team. The role involves greeting patients, scheduling and confirming appointments, and maintaining comprehensive patient records with EagleSoft and Microsoft Office.

Ideal candidates will have strong communication skills, be highly organized, reliable, and able to handle multiple tasks in a fast-paced dental office environment while adhering to HIPAA and OSHA guidelines.

Qualifications

• High school diploma or GED required.

Responsibilities

• Greet patients and direct them to appropriate staff.
• Answer multiple lines on the telephone and route calls.
• Schedule and confirm appointments by phone or internet.
• Maintain medical records and correspondence files.
• Compile and record medical charts and reports.
• Perform clerical tasks such as inventory, filing, and forms processing.
• Interview patients to complete intake or insurance forms.
• Update consent and registration forms as required.
• Assist with opening the office and other admin tasks as needed.

Skills

Communication

Written communication

Oral communication

Organized

Detail oriented

Reliability

Empathy

Safety awareness

Education

High School Diploma / GED

Tools

Eaglesoft

Microsoft Office

Job description

Dental Depot is seeking a detail-oriented administrative professional to join our front desk team. The role involves greeting patients, scheduling and confirming appointments, and maintaining comprehensive patient records with EagleSoft and Microsoft Office.

Ideal candidates will have strong communication skills, be highly organized, reliable, and able to handle multiple tasks in a fast-paced dental office environment while adhering to HIPAA and OSHA guidelines.