Dental Office Admin (Healthcare Front Office Exp preferred)

Nobles Dental; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Nobles Dental in Fort Worth, TX, seeks a dedicated Dental Receptionist to manage front desk operations, greet patients, and support administrative tasks. Hours are Monday–Thursday 9:00–5:00, Fridays as needed.

Opportunity to assist with dental training classes held twice weekly at the office. Candidates should have prior dental reception experience, knowledge of dental terminology, and strong communication skills.

Qualifications

• Experience as a Dental Receptionist or similar medical office role.
• Familiarity with dental terminology is highly desirable.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Proficiency in Microsoft Office; 10 key typing is a plus.

Responsibilities

• Greet patients and provide excellent customer service throughout their visit.
• Schedule appointments and manage the dental office calendar using EHR systems.
• Verify patient insurance information and perform insurance verification for coverage.

Skills

Customer service

Front desk

Phone etiquette

Microsoft Office

Tools

Eaglesoft

Dentrix

Epic

Meditech

Athenahealth

eClinicalWorks

Job description

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, attention to detail, and a solid understanding of dental terminology and medical office procedures.

Hours: Monday-Thursday 9-5pm, Fridays: as needed

Duties

• Assist with clerical duties such as calls, set up of tables, for our dental training classes in held at our office on 2x a week.
• Greet patients as they arrive and provide excellent customer service throughout their visit.
• Schedule appointments and manage the dental office calendar using EHR systems such as Eaglesoft or Dentrix.
• Verify patient insurance information and perform insurance verification to ensure coverage for services rendered.
• Handle medical billing and coding, including CPT coding, ICD-9, and ICD-10 documentation.
• Maintain accurate patient records in compliance with HIPAA regulations and ensure proper documentation review.
• Assist with medical collections as needed, ensuring timely follow-up on outstanding accounts.
• Answer multi-line phone systems professionally, addressing patient inquiries and concerns effectively.
• Manage clerical tasks such as filing, typing, and maintaining organized medical records.
• Support the dental team with administrative tasks related to care plans and patient intake processes.
• Utilize computer skills to operate various EMR systems including Epic, Meditech, Athenahealth, or eClinicalWorks.

ExperiencePrevious experience as a Dental Receptionist or in a similar medical office role is preferred.Familiarity with dental terminology and clinic experience is highly desirable.Bilingual candidates are encouraged to apply to enhance patient communication.Proficiency in Microsoft Office applications is required; experience with 10 key typing is a plus.Strong phone etiquette and customer service skills are essential for interacting with patients effectively.Knowledge of health information management practices and medical administrative support is beneficial.

Join our team and contribute to providing exceptional care in a friendly and professional environment!