Dental Front Desk Specialist — Patient Concierge & Scheduling

Paycom - ATS; North Carolina; On-site; USD 22,000 - 26,000; Full time

Job summary

Eastern Dental is seeking a friendly Dental Receptionist to greet patients, answer calls, schedule appointments and post payments. You will manage front desk operations, maintain the waiting area, and handle sign-in procedures in a busy dental office.

Experience in dental or healthcare settings and strong communication skills are required. Denticon experience is preferred, and we follow CDC recommendations for safety.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is preferred.
• Strong communication and multi-tasking skills.

Responsibilities

• Greet patients upon arrival and before they leave.
• Answer telephones, schedule and confirm appointments, and manage front desk voicemail.
• Post charges and payments to patient accounts and register patients at sign-in.
• Follow up on no-shows and cancellations; maintain waiting area.
• Perform other tasks as necessary to support front desk operations.

Skills

Customer service

Telephone etiquette

Communication

Multitasking

Front desk experience

Education

High School Diploma or GED

Tools

Denticon

Job description

Eastern Dental is seeking a friendly Dental Receptionist to greet patients, answer calls, schedule appointments and post payments. You will manage front desk operations, maintain the waiting area, and handle sign-in procedures in a busy dental office.

Experience in dental or healthcare settings and strong communication skills are required. Denticon experience is preferred, and we follow CDC recommendations for safety.