Patient Concierge & Front Desk Specialist

Hood River Post Acute; Hood River (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Hood River Post Acute is seeking an attentive administrative assistant to provide general clerical support in a friendly, patient-focused environment. The role involves greeting visitors, answering calls, scheduling, and maintaining reception areas.

This position emphasizes confidentiality of resident information and collaboration with staff to ensure smooth daily operations. Candidates should be reliable, detail-oriented, and committed to exceptional service.

Responsibilities

• Provide general administrative and clerical support
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor
• Answer telephone calls and take messages or forward calls
• Check visitors in and direct or escort them to specific destinations
• Inform other employees of visitors’ arrivals and cancellations
• Maintain visitor sign-in log
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings
• Maintain and tidy the reception area
• Perform other duties as assigned

Job description

Hood River Post Acute is seeking an attentive administrative assistant to provide general clerical support in a friendly, patient-focused environment. The role involves greeting visitors, answering calls, scheduling, and maintaining reception areas.

This position emphasizes confidentiality of resident information and collaboration with staff to ensure smooth daily operations. Candidates should be reliable, detail-oriented, and committed to exceptional service.