Patient Care Liaison & Front Desk Coordinator

Providence Health Plan Group; Hood River (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence Hood River Memorial Hospital in Hood River, OR is seeking a Patient Care Coordinator to welcome patients and visitors, answer calls, and help move patients through the administrative flow of care.

This role supports front and back office duties with growing independence, delivering compassionate service and ensuring a smooth clinic operation for Providence patients and their families.

Qualifications

• 1 year Experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• First point of contact for patients and visitors, delivering excellent customer service in person or by phone.
• Liaison between patients and providers throughout the administrative flow of patient care.
• Performs core front and back office duties with increasing independence.

Skills

Customer service

EMR experience

Healthcare experience

Job description

Providence Hood River Memorial Hospital in Hood River, OR is seeking a Patient Care Coordinator to welcome patients and visitors, answer calls, and help move patients through the administrative flow of care.

This role supports front and back office duties with growing independence, delivering compassionate service and ensuring a smooth clinic operation for Providence patients and their families.