Patient Concierge & Front Desk Specialist

United Surgical Partners International; Glen Burnie (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Life and AD&D coverage

Disability (short-term & long-term)

FSAs and HSAs

401(k) retirement plan

Paid holidays and vacation

Job summary

United Surgical Partners International is seeking a friendly Front Desk Receptionist at SurgCenter of Glen Burnie to greet patients, manage front desk tasks, and support medical records handling. This full-time, in-person role starts at 8:00 AM and serves as the first point of contact for patients, visitors, physicians, and staff.

Responsibilities include scheduling, records maintenance, and ensuring HIPAA compliance in a fast-paced ambulatory surgery center environment.

Qualifications

• High school diploma or GED required.
• Experience in a medical office or ambulatory surgical setting preferred.
• Knowledge of HIPAA and patient confidentiality.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors warmly.
• Handle front desk operations and communications.
• Schedule appointments and manage calendar logistics.
• Maintain patient records and ensure confidentiality.
• Support regulatory compliance and medical records processes.

Skills

Customer service

HIPAA knowledge

Communication

Multitasking

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Electronic health records

Job description

United Surgical Partners International is seeking a friendly Front Desk Receptionist at SurgCenter of Glen Burnie to greet patients, manage front desk tasks, and support medical records handling. This full-time, in-person role starts at 8:00 AM and serves as the first point of contact for patients, visitors, physicians, and staff.

Responsibilities include scheduling, records maintenance, and ensuring HIPAA compliance in a fast-paced ambulatory surgery center environment.