Front Desk Receptionist

United Surgical Partners International; Glen Burnie (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Life and AD&D coverage

Disability (short-term & long-term)

FSAs and HSAs

401(k) retirement plan

Paid holidays and vacation

Job summary

United Surgical Partners International is seeking a friendly Front Desk Receptionist at SurgCenter of Glen Burnie to greet patients, manage front desk tasks, and support medical records handling. This full-time, in-person role starts at 8:00 AM and serves as the first point of contact for patients, visitors, physicians, and staff.

Responsibilities include scheduling, records maintenance, and ensuring HIPAA compliance in a fast-paced ambulatory surgery center environment.

Qualifications

• High school diploma or GED required.
• Experience in a medical office or ambulatory surgical setting preferred.
• Knowledge of HIPAA and patient confidentiality.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors warmly.
• Handle front desk operations and communications.
• Schedule appointments and manage calendar logistics.
• Maintain patient records and ensure confidentiality.
• Support regulatory compliance and medical records processes.

Skills

Customer service

HIPAA knowledge

Communication

Multitasking

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Electronic health records

Job description

Front Desk Receptionist

Full-Time | Monday-Friday | In Person | 8:00 AM Start Time

At SurgCenter of Glen Burnie, we believe health and care are inseparable. We provide a high-quality, patient-focused experience in a professional and service-oriented surgical environment. Our facility is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and specializes in General Surgery, ENT, Podiatry, Orthopedic Surgery, Pain Management, and Outpatient Joint Replacement procedures.

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to serve as the first point of contact for patients, visitors, physicians, and staff. This role is essential to creating a welcoming patient experience while supporting front office operations, medical records management, and regulatory compliance.

Position Summary

The Front Desk Receptionist is responsible for greeting patients, managing front office activities, coordinating communications, scheduling appointments, maintaining records, and supporting administrative functions. This role also serves as the facility's designated custodian of medical records, ensuring requests for records are processed accurately, confidentially, and in compliance with applicable regulations and facility policies.

Qualifications

• High school diploma or GED required.
• Prior experience in a medical office, ambulatory surgery center, physician practice, or healthcare setting preferred.
• Experience with medical records management or health information functions preferred.
• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and electronic health record systems.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

What We Offer

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of everyone, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Pay Range: $17.78 - $25.78/hour

Wages are determined based upon several factors including but not limited to an individual’s qualifications and experience.

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