Patient Concierge & Medical Receptionist

Surgical Care Affiliates, LLC; Orlando, Northern (FL, KY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Surgical Care Affiliates, LLC (SCA Health) is seeking a Patient Service Representative for our Orlando facility. In this front-desk role you will greet patients, answer calls, register patients, verify demographics and insurance, and coordinate with clinical and business teams to ensure smooth patient flow.

Requirements include a high school diploma, bilingual preferred, two years of medical clerical experience, basic medical terminology, and proficiency with medical software.

Qualifications

• High school diploma or equivalent.
• Bilingual preferred.
• Two years previous medical clerical experience.
• Basic knowledge of Medical Terminology.
• Basic computer skills and familiarity with medical software.
• Strong communication skills.

Responsibilities

• Greet and communicate with patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicates with other business office and clinical departments.
• Open mail and distribute.
• Accept and record patient cost share payments.
• Prepare and reconcile daily deposits.
• Maintain clean and tidy lobby area.
• Verify vendor and visitor sign in.
• Patient chart preparation.

Skills

Strong communication skills

Bilingual

Education

High school diploma or equivalent

Tools

Medical software

Job description

Surgical Care Affiliates, LLC (SCA Health) is seeking a Patient Service Representative for our Orlando facility. In this front-desk role you will greet patients, answer calls, register patients, verify demographics and insurance, and coordinate with clinical and business teams to ensure smooth patient flow.

Requirements include a high school diploma, bilingual preferred, two years of medical clerical experience, basic medical terminology, and proficiency with medical software.