Patient Concierge & Front Desk Specialist

nshs; Arlington Heights (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career Pathways to PromoteProfessional

Various Medical, Dental, and Vision

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health is seeking a Medical Office Receptionist for multiple specialties at our Arlington Heights locations. The role involves greeting patients, registering new patients, scheduling visits, and handling payments with a focus on high-quality patient service.

Some travel to other sites is required, and hours are Monday to Friday, 8:30 AM to 5:00 PM. The position offers full-time hours (40 per week) and an emphasis on excellent customer service and administrative support in a busy

Qualifications

• One year of customer service work experience or interaction with the public required.

Responsibilities

• Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service.
• Registers new patients and schedules appointments for providers and services. Reschedules appointments and follows up on cancelled and missed appointments.
• Collects co pays and balances and makes follow up appointments as necessary.
• Responds to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organizations policies and procedures.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Endeavor Health is seeking a Medical Office Receptionist for multiple specialties at our Arlington Heights locations. The role involves greeting patients, registering new patients, scheduling visits, and handling payments with a focus on high-quality patient service.

Some travel to other sites is required, and hours are Monday to Friday, 8:30 AM to 5:00 PM. The position offers full-time hours (40 per week) and an emphasis on excellent customer service and administrative support in a busy