Patient Concierge & Front Desk Scheduling Specialist

Cardinal Health; Lafayette, Northern (LA, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k

Wages advances (myFlexPay)

FSAs

Disability coverage

Wellness programs

Job summary

Cardinal Health's Oncologics location in Lafayette is seeking a Patient Concierge/Front Desk Associate to welcome patients and families, verify demographic and insurance data, and manage appointments and payments. The role emphasizes accuracy, patient service, and teamwork in a fast-paced medical office.

The position requires strong attention to detail, ability to work a flexible schedule, and familiarity with EMR systems.

Qualifications

• High School Diploma or equivalent preferred.
• Typing speed 40 wpm preferred.
• Knowledge of medical terminology preferred.
• One year of medical office experience preferred.
• Experience accessing/updating an EMR system preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones and distribute faxes; prepare customer files.
• Schedule patient appointments.
• Receive and record patient payments.
• Enter and verify patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Maintain regular attendance and punctuality.
• Meet processing/reporting deadlines.
• Perform other duties as assigned by management.

Skills

Typing 40 wpm

Medical terminology

EMR access

Education

High School Diploma

Tools

EMR system

Job description

Cardinal Health's Oncologics location in Lafayette is seeking a Patient Concierge/Front Desk Associate to welcome patients and families, verify demographic and insurance data, and manage appointments and payments. The role emphasizes accuracy, patient service, and teamwork in a fast-paced medical office.

The position requires strong attention to detail, ability to work a flexible schedule, and familiarity with EMR systems.