Part Time Patient Concierge

Cardinal Health; New Iberia (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k Contributions

Paid Time Off

Access to wages before pay day with my

Job summary

Cardinal Health is seeking a Patient Concierge for OncoLogics in New Iberia, LA. The role handles greeting patients, collecting demographics and insurance data, answering phones, and scheduling provider appointments.

The position supports billing and records requests, with a flexible hospital-operations schedule and potential coverage at Lafayette location as needed.

Qualifications

• High School Diploma or equivalent.
• One year of medical office experience preferred.
• Knowledge of medical terminology preferred.
• Typing speed of 40 words per minute preferred.

Responsibilities

• Greet patients and families.
• Answer phones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications and pre-authorizations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Maintain regular attendance and punctuality.
• Support management and team goals.
• Complete additional duties as assigned by management.

Skills

Customer service

Attention to detail

Typing 40 wpm

Phone handling

Education

High School Diploma or equivalent

Tools

EMR system

Job description

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge is the first point of contact for patients and family members at OncoLogics. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. This position will work primarily on Tuesdays and Thursdays from 8am-4/5pm, depending on need. There is the opportunity for this person to pick up additional hours during the week, as needed. They may be asked to cover patient concierge duties at OncoLogics' other location in Lafayette.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Qualifications

• Ability to work a flexible schedule as necessary.
• Ability to type 40 wpm.
• High School Diploma or equivalent.
• Knowledge of medical terminology, preferred.
• One year of medical office experience, preferred.
• Experience accessing and updating an EMR system, preferred.

Main Location OncoLogics 525 North Lewis Street New Iberia, LA 70563

Anticipated hourly range: $15 per hour - $20.40 per hour. Bonus eligible: No

Benefits

• 401k Contributions
• Paid Time Off
• Access to wages before pay day with myFlexPay

Application window anticipated to close: 11/16/2026.

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Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.