Medical Front Desk Concierge: Patient Experience

Navista; Lafayette (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexiblespending accounts

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in Lafayette, LA is seeking a Patient Concierge at OncoLogics to greet patients, verify demographics and insurance, answer calls and schedule providers. Strong customer service and attention to detail are essential.

The role requires flexible scheduling, familiarity with medical terminology, and experience with medical office workflows. On-site position with comprehensive benefits and regular performance expectations.

Qualifications

• Flexible schedule availability preferred.
• Typing 40 wpm preferred.
• Knowledge of medical terminology preferred.
• One year of medical office experience preferred.
• Experience accessing and updating an EMR system preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Maintain regular attendance and punctuality.
• Contribute to team effort by completing related tasks.
• Ensure processing and reporting deadlines are met.

Skills

Flexible schedule

Typing 40 wpm

Medical terminology

Medical office experience

EMR access

Education

High School Diploma

Job description

Cardinal Health in Lafayette, LA is seeking a Patient Concierge at OncoLogics to greet patients, verify demographics and insurance, answer calls and schedule providers. Strong customer service and attention to detail are essential.

The role requires flexible scheduling, familiarity with medical terminology, and experience with medical office workflows. On-site position with comprehensive benefits and regular performance expectations.