Patient Concierge & Front Desk Scheduling Specialist

RAYUS Radiology; Creve Coeur (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

PTO and holiday pay

Job summary

RAYUS Radiology in Creve Coeur, Missouri is seeking a Front Office Associate to enhance patient services by managing appointments, greeting patients, and ensuring efficient operation of the front office. Responsibilities include checking in patients, handling insurance verifications, and coordinating referrals.

The ideal candidate will have at least one year of customer service experience, proficiency in computer use, and knowledge of Microsoft Office Suite. A high school diploma is required, and previous medical office experience is preferred.

Qualifications

• 1 year of customer service experience.
• Proficient in using computer systems and typing.
• Working knowledge of Microsoft Office Suite: Outlook, Word, Teams, Excel.

Responsibilities

• Greet and check-in patients scheduled for imaging services.
• Arrange transportation and schedule referrals for patients.
• Verify patient's insurance coverage.

Skills

Customer service experience

Computer systems proficiency

Microsoft Office Suite

Insurance knowledge

Bilingual

Education

High School Diploma or equivalent

Job description

RAYUS Radiology in Creve Coeur, Missouri is seeking a Front Office Associate to enhance patient services by managing appointments, greeting patients, and ensuring efficient operation of the front office. Responsibilities include checking in patients, handling insurance verifications, and coordinating referrals.

The ideal candidate will have at least one year of customer service experience, proficiency in computer use, and knowledge of Microsoft Office Suite. A high school diploma is required, and previous medical office experience is preferred.