Patient Concierge & Front Desk Clerk – Oncology Clinic

US Oncology Network-wide Career Opportunities; Newton (KS); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Health Care

Dental Care

Vision Plan

401-K with a matching component

Life Insurance

Short-term and Long-term disability

FSA and HSA

Legal Insurance

Competitive Paid Time Off Plan

Wellness & Perks Programs

Job summary

The Cancer Center of Kansas (CCK) in Newton, KS is seeking a full-time on-site Receptionist to greet patients, check them in, and coordinate front desk operations. The role requires strong communication and multi-tasking skills in a fast-paced clinic environment.

You will handle patient forms, insurance updates, co-pays, and appointment coordination while maintaining compliance with HIPAA and clinical policies.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of front office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Greet and direct patients and visitors in a courteous, professional manner.
• Complete check-in steps in PMS/EMR; notify appropriate areas of arrivals.
• Coordinate guest sign-in and badge process with staff.
• Assist with filing, scanning, and form processing; collect insurance information when needed.
• Answer incoming calls promptly and professionally.
• Maintain neat front desk area and manage daily appointment lists; track no-shows.

Skills

Front desk experience

MS Office

PMS/EMR experience

Communication skills

Education

High school diploma or equivalent

Tools

PMS/EMR software

Microsoft Office

Job description

The Cancer Center of Kansas (CCK) in Newton, KS is seeking a full-time on-site Receptionist to greet patients, check them in, and coordinate front desk operations. The role requires strong communication and multi-tasking skills in a fast-paced clinic environment.

You will handle patient forms, insurance updates, co-pays, and appointment coordination while maintaining compliance with HIPAA and clinical policies.