Patient Concierge & Front Desk Host (PRN)

Crossoverhealth; Missouri; Sur place; USD 21 000 - 26 000; Temps partiel

Résumé du poste

A national healthcare organization is seeking a Host to enhance member service in St. Louis, Missouri. The role includes welcoming members, demonstrating an understanding of health insurance, and facilitating seamless interactions in the clinic. Candidates should have a bachelor's degree and customer service experience, ideally in healthcare. The position emphasizes high-quality service, multitasking, and collaboration with a care team, making it essential for ensuring a positive patient experience.

Qualifications

• 1 year of experience in customer service position.
• Experience in a health care service delivery environment.
• BLS (Basic Life Support) certification preferred.

Responsabilités

• Welcomes members and handles interactions with professionalism.
• Demonstrates knowledge of employer-sponsored health insurance.
• Engages with members by scheduling appointments and responding to inquiries.
• Collaborates with providers to ensure patient-centered care.

Connaissances

Excellent computer skills

Interpersonal skills

Organizational skills

Conflict management

Formation

Bachelor's degree or equivalent experience

Outils

Apple products (Mac, iPad, iPhone)

Microsoft products

Description du poste

A national healthcare organization is seeking a Host to enhance member service in St. Louis, Missouri. The role includes welcoming members, demonstrating an understanding of health insurance, and facilitating seamless interactions in the clinic. Candidates should have a bachelor's degree and customer service experience, ideally in healthcare. The position emphasizes high-quality service, multitasking, and collaboration with a care team, making it essential for ensuring a positive patient experience.