Dermatology Front Desk & Patient Concierge

QualDerm Partners LLC; Lebanon (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health coverage

Generous 401(k) plan

Paid time off (PTO)

Company-paid life insurance

Disability protection

Wellness plans

Employee discounts

Referral bonus program

Employee Assistance Program (EAP)

Job summary

QualDerm Partners LLC is seeking a Front Office Receptionist to handle patient registration and insurance verification in a healthcare setting. You will interact with physicians, patients, and staff, ensuring accurate data entry and smooth clinic operations.

Responsibilities include greeting patients, managing the EMR, verifying identities, preparing paperwork, and coordinating appointments, while maintaining confidentiality and providing exceptional service.

Qualifications

• 1 year of customer service experience in a healthcare office preferred.
• High School Diploma required; Associate's Degree preferred.

Responsibilities

• Greet patients and visitors in person or via phone, answering inquiries or directing them as necessary.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Schedule appointments to optimize patient satisfaction, provider time, and treatment room usage.
• Process patient copays and balances at check-in/out while maintaining confidentiality.

Skills

Customer service

Education

High School Diploma

Associate's Degree

Job description

QualDerm Partners LLC is seeking a Front Office Receptionist to handle patient registration and insurance verification in a healthcare setting. You will interact with physicians, patients, and staff, ensuring accurate data entry and smooth clinic operations.

Responsibilities include greeting patients, managing the EMR, verifying identities, preparing paperwork, and coordinating appointments, while maintaining confidentiality and providing exceptional service.