Patient Concierge & Front Desk Coordinator (PRN)

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital-Springfield is seeking a PRN receptionist to greet patients, families, and staff, and to guide visitors throughout the facility. The role emphasizes delivering friendly, accurate information and assisting with directions in line with Mercy's guidelines.

Responsibilities include welcoming visitors, answering questions, and providing excellent customer service while performing related administrative duties as needed.

Qualifications

• High school graduate or equivalent.
• Excellent customer service skills.
• Ability to use basic computer software (Word, Excel, Email)

Responsibilities

• Greet patients and families.
• Provide information to help navigate Mercy facilities.
• Create a positive first impression with customer service.
• Perform related duties as assigned.

Skills

Communication skills

Good judgment

Basic Windows (Word, Excel, Email)

Education

High school diploma

Tools

Calculator

Credit card machine

Computer

Job description

Mercy Hospital-Springfield is seeking a PRN receptionist to greet patients, families, and staff, and to guide visitors throughout the facility. The role emphasizes delivering friendly, accurate information and assisting with directions in line with Mercy's guidelines.

Responsibilities include welcoming visitors, answering questions, and providing excellent customer service while performing related administrative duties as needed.