Patient Concierge & Front Desk Coordinator (Hybrid/Remote)

MedQuest Associates LLC; Coles Crossing (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid/Remote opportunities

Job summary

MedQuest Imaging is seeking a front desk associate in Florence, SC. You will greet patients and families, check in patients, answer phones, schedule appointments, and collect balances at the time of service in a busy imaging center setting.

The role requires strong customer service, professional communication, and the ability to work efficiently in a fast-paced environment. Prior medical office experience is a plus, with hybrid/remote opportunities based on role.

Qualifications

• High School Diploma or equivalent.
• 0-2+ years of experience in customer support or hospitality.
• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced environment.
• Experience in a physician practice or medical services office is a plus.
• Knowledge of medical terminology is a plus.
• Bachelor’s Degree preferred.

Responsibilities

• Check patients in and assist with reception tasks at the imaging center.
• Answer the telephone and route calls to the appropriate party.
• Schedule patient appointments and manage front desk duties.
• Collect balances from patients at the time of service.
• Support other front office tasks as needed.

Skills

Customer service

Multi-tasking

Communication skills

Computer skills

Education

High School Diploma or equivalent

Bachelor's Degree

Job description

MedQuest Imaging is seeking a front desk associate in Florence, SC. You will greet patients and families, check in patients, answer phones, schedule appointments, and collect balances at the time of service in a busy imaging center setting.

The role requires strong customer service, professional communication, and the ability to work efficiently in a fast-paced environment. Prior medical office experience is a plus, with hybrid/remote opportunities based on role.