Hybrid Patient Care & Scheduling Coordinator

MedQuest Imaging; Fayetteville (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

MedQuest Imaging, a premier manager of outpatient diagnostic imaging facilities, is seeking a Front Desk Administrator in Fayetteville, NC. The role involves welcoming patients, handling inquiries, and coordinating scheduling at the Carolina Imaging site.

Responsibilities include checking in patients, answering calls, routing messages, collecting balances, and assisting with other front desk duties in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 0-2+ years in customer support or hospitality.
• Strong customer service and communication skills.
• Ability to work accurately and efficiently on a computer.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet patients and visitors and help them feel comfortable.
• Answer phones and route calls to appropriate staff.
• Schedule patient appointments and manage calendars.
• Collect balances at the time of service.
• Perform front desk duties as needed.

Skills

Customer service

Written communication

Verbal communication

Computer skills

Multitasking

Education

High School Diploma or equivalent

Job description

MedQuest Imaging, a premier manager of outpatient diagnostic imaging facilities, is seeking a Front Desk Administrator in Fayetteville, NC. The role involves welcoming patients, handling inquiries, and coordinating scheduling at the Carolina Imaging site.

Responsibilities include checking in patients, answering calls, routing messages, collecting balances, and assisting with other front desk duties in a fast-paced environment.