Patient Concierge & Front Desk Coordinator

Tanner-Health-1; Villa Rica (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

Tanner Health is seeking a friendly and organized front desk receptionist to greet patients and families, answer phones, and schedule appointments. The role requires multi-tasking with a focus on accuracy and top-tier customer service.

You will assist patients with questions and keep them informed about wait times and patient flow issues. High school diploma or GED is required, and prior data entry or high public contact experience is a plus.

Qualifications

• Greeting patients and families and all other customers.
• Answer phones and schedule appointments.
• Able to multi-task while maintaining a high level of customer service and accuracy.
• Assists patients with questions and requests and communicates proactively with patients on wait times and other patient flow issues as necessary.

Responsibilities

• Greeting patients and families and all other customers.
• Answer phones and schedule appointments as needed.
• Able to multi-task while maintaining a high level of customer service and accuracy.
• Assists patients with questions and requests and communicates proactively with patients on wait times and other patient flow issues as necessary.

Skills

Multi-tasking

Customer service

Communication skills

Team player

Attention to detail

Data entry

Professional appearance

Education

High School Diploma or GED

Job description

Tanner Health is seeking a friendly and organized front desk receptionist to greet patients and families, answer phones, and schedule appointments. The role requires multi-tasking with a focus on accuracy and top-tier customer service.

You will assist patients with questions and keep them informed about wait times and patient flow issues. High school diploma or GED is required, and prior data entry or high public contact experience is a plus.