Patient Experience Concierge

Tanner Health; Villa Rica (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Tanner Health in Georgia is seeking a front desk/clinical receptionist to greet patients and families, answer phones, and schedule appointments. You will help with wait time updates and patient flow management in a busy care setting.

The role emphasizes strong customer service, multi-tasking, and teamwork in a clinical environment, with schedules that include long 12-hour shifts and weekend work at Willowbrooke Tanner Assess Sys-S0029.

Qualifications

• High School Diploma or GED required.
• Strong multi-tasking and organizational skills.
• Excellent communication and customer service.
• Ability to work in a team in a busy clinical environment.

Responsibilities

• Greet patients and families and answer front desk questions.
• Answer phones and schedule appointments.
• Communicate wait times and patient flow updates.
• Maintain accuracy and high level of service.

Skills

Multi-tasking

Communication skills

Team player

Detail oriented

Prioritization

Education

High School Diploma or GED

Job description

Tanner Health in Georgia is seeking a front desk/clinical receptionist to greet patients and families, answer phones, and schedule appointments. You will help with wait time updates and patient flow management in a busy care setting.

The role emphasizes strong customer service, multi-tasking, and teamwork in a clinical environment, with schedules that include long 12-hour shifts and weekend work at Willowbrooke Tanner Assess Sys-S0029.