Compassionate Medical Front Desk Specialist

Tanner Clinic; South Ogden (UT); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Tanner Clinic is seeking a part-time PRN Patient Services Representative to join our front desk team. The role involves greeting patients, collecting insurance info, processing co-pays, and guiding patients within multiple locations in Utah.

The position requires strong customer service and basic computer skills, with healthcare experience preferred. Training will cover EHR entry, phone handling, and patient navigation. PRN hours may include urgent care shifts.

Qualifications

• High school diploma or equivalent preferred.
• One year of customer service or reception in a health care setting preferred.
• Experience with basic computer skills and medical terminology helpful.
• Experience with office equipment such as credit card machines and fax machines preferred.

Responsibilities

• Greet patients warmly and promptly.
• Gather patient and insurance information accurately.
• Collect co-pays at the time of service.
• Generate fee slips with physician information and obtain signatures when needed.
• Answer calls, screen messages, and route to appropriate sources.
• Enter patient data into the EHR system.
• Direct and escort patients to physician offices.
• Inform patients about appointment options.
• Assist patients with wheelchairs and movement to offices if needed.
• Monitor and maintain a safe, secure work area.
• Work urgent care hours if required.
• Other duties as assigned.

Skills

Interpersonal skills

Customer service

Phone etiquette

Data entry

Communication

Multiline phone system

Teamwork

Adaptability

Education

High school diploma

Tools

Credit card machines

Fax machines

Copiers/Printers

EHR system

Job description

Tanner Clinic is seeking a part-time PRN Patient Services Representative to join our front desk team. The role involves greeting patients, collecting insurance info, processing co-pays, and guiding patients within multiple locations in Utah.

The position requires strong customer service and basic computer skills, with healthcare experience preferred. Training will cover EHR entry, phone handling, and patient navigation. PRN hours may include urgent care shifts.