Patient Concierge & Front Desk Coordinator

Dental Associates Group; Vandalia (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Dental Associates Group in Missouri is seeking a Patient Coordinator to ensure a positive patient experience by coordinating appointments, handling inquiries, and maintaining accurate medical records.

The role requires friendly, outgoing demeanor, strong organizational skills, and the ability to work with the office manager and clinical team to keep schedules full and patients well-informed.

Qualifications

• Excellent communication skills are required.
• Friendly, outgoing demeanor with strong organization.
• Ability to direct and help maintain productive schedules.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Check-in patients per office protocol and verify details.
• Confirm next-day appointments per protocol and patient preferences.
• Schedule patients to optimize doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system.
• Collect payment at the time of service.
• Prepare financial treatment plans and present options.
• Gather and verify patient benefits and summarize in dental software.
• Open and close the dental office per protocol.
• Daily cash handling and balancing transactions.
• Submit insurance claims and prior authorizations.

Skills

Communication skills

Self-motivated

Punctual

Team player

Tools

Dental software

Job description

Dental Associates Group in Missouri is seeking a Patient Coordinator to ensure a positive patient experience by coordinating appointments, handling inquiries, and maintaining accurate medical records.

The role requires friendly, outgoing demeanor, strong organizational skills, and the ability to work with the office manager and clinical team to keep schedules full and patients well-informed.