Bilingual Front Desk Specialist - Surgical Center

SCA Health; Orange (CA); On-site; USD 22,000 - 41,000; Full time

Job summary

SCA Health in California is seeking a patient services clerk to greet patients and visitors, answer phones, and verify identities and insurance. You will work in a busy ambulatory setting within our Optum network.

The role emphasizes accurate data entry, cash handling, and collaboration with clinical and administrative teams. A high school diploma, strong communication, and basic computer skills are required; bilingual preferred.

Qualifications

• High school diploma or equivalent required.
• Two years of medical clerical experience preferred.
• Basic knowledge of medical terminology.
• Strong communication skills and basic computer skills.
• Bilingual preferred.

Responsibilities

• Greet and communicate with patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicates with other business office and clinical departments.
• Open mail and distribute.
• Accept and record patient cost share payments.
• Prepare and reconcile daily deposits.
• Maintain clean and tidy lobby area.
• Verify vendor and visitor sign in.
• Patient chart preparation.

Skills

Strong communication skills

Basic computer skills

Familiarity with medical software

Education

High school diploma or equivalent

Basic knowledge of Medical Terminology

Tools

Medical software

Job description

SCA Health in California is seeking a patient services clerk to greet patients and visitors, answer phones, and verify identities and insurance. You will work in a busy ambulatory setting within our Optum network.

The role emphasizes accurate data entry, cash handling, and collaboration with clinical and administrative teams. A high school diploma, strong communication, and basic computer skills are required; bilingual preferred.