Heart & Vascular Front Desk Specialist

Tanner-Health-1; Villa Rica (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Tanner Medical Group in Villa Rica, GA is seeking a receptionist to be the first point of contact for patients, handling check-in and check-out, collecting deductibles and coinsurances, posting payments, and scheduling follow-up visits.

The role requires excellent customer service, ability to multi-task in a fast-paced healthcare setting, proficient computer skills, and professional appearance. Prior healthcare experience is preferred, but not required.

Qualifications

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals.
• Ability to make independent decisions, displaying emotional maturity and using sound judgement.
• Ability to work in fast-paced environment with frequent interruptions.
• Ability to work effectively in high-stress situations.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Ability to organize, analyze and prioritize work.
• Professional appearance
• Detail oriented
• Ability to switch-task
• Must possess initiative and drive to a project from beginning to a successful completion

Responsibilities

• Check-in and check-out duties for patients, including entering charges and collecting deductibles and coinsurances.
• Posting payments and scheduling follow-up appointments.
• Assists with answering telephone, registering new patients and making appointments.
• Able to multi-task while maintaining a high level of customer service and accuracy.
• Communicates proactively and assists patients with questions and requests as necessary.

Skills

Customer service

Public relations

Communication skills

Professional appearance

Detail oriented

Computer proficiency

Reading/writing

multitasking

Teamwork

Initiative

Education

High School Diploma or GED

Job description

Tanner Medical Group in Villa Rica, GA is seeking a receptionist to be the first point of contact for patients, handling check-in and check-out, collecting deductibles and coinsurances, posting payments, and scheduling follow-up visits.

The role requires excellent customer service, ability to multi-task in a fast-paced healthcare setting, proficient computer skills, and professional appearance. Prior healthcare experience is preferred, but not required.