Patient Access & Front Desk Specialist (Onsite)

Mass General Brigham; Massachusetts; On-site; USD 35,000 - 55,000; Full time

Job summary

Mass General Brigham is seeking a Patient Access Representative for onsite work at Martha's Vineyard Hospital. The role focuses on maintaining up-to-date patient registrations and verifying insurance details to support accurate billing and smooth patient flow.

Additionally, the position is cross-trained to cover the switchboard, ER greeter, and mail room tasks, ensuring responsive service to patients while upholding professional standards and courtesy.

Qualifications

• High school diploma or equivalent required.
• Experience working with the public preferred; 0–1 year required.

Responsibilities

• Coordinate and verify patient information; ensure MVH registration data is accurate.
• Cross-trained to cover switchboard/ER Greeter and mail room duties.

Skills

Customer service

Verbal communication

Education

High School Diploma

Job description

Mass General Brigham is seeking a Patient Access Representative for onsite work at Martha's Vineyard Hospital. The role focuses on maintaining up-to-date patient registrations and verifying insurance details to support accurate billing and smooth patient flow.

Additionally, the position is cross-trained to cover the switchboard, ER greeter, and mail room tasks, ensuring responsive service to patients while upholding professional standards and courtesy.