Patient Concierge – Diagnostic Imaging Admin & Scheduling

Grand River Health Main Campus; Rifle (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

PTO from day one

Retirement plan with match

Gym discounts

Job summary

Grand River Health in Rifle, Colorado, is seeking a Receptionist for the Diagnostic Imaging department. You will be the friendly front-line presence, greeting patients and supporting scheduling, registration, and record-keeping to ensure smooth daily operations.

The role requires solid customer service and organizational skills, proficiency with Microsoft Office, and comfort with healthcare systems. Two years in a medical office is preferred, with a valid high school diploma or equivalent as a

Qualifications

• High school diploma or equivalent preferred; an associate degree in a business-related field is a plus.
• Two years of experience in a medical office setting preferred.
• Strong customer service, interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office and the ability to learn and navigate computer-based applications and healthcare systems.
• Spanish-language skills are preferred but not required.

Responsibilities

• Welcome and assist patients in person and by phone, providing professional and courteous customer service.
• Answer a multi-line telephone system, relay messages, and schedule or reschedule patient appointments.
• Register patients for Diagnostic Imaging exams and provide accurate preparation instructions.
• Process and distribute reports to the appropriate destinations and maintain patient forms and records.
• Perform general clerical and secretarial duties, including ordering office supplies and supporting the daily operations of the department.
• Perform a variety of tasks and other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Associate degree in business

Tools

Microsoft Office

Job description

Grand River Health in Rifle, Colorado, is seeking a Receptionist for the Diagnostic Imaging department. You will be the friendly front-line presence, greeting patients and supporting scheduling, registration, and record-keeping to ensure smooth daily operations.

The role requires solid customer service and organizational skills, proficiency with Microsoft Office, and comfort with healthcare systems. Two years in a medical office is preferred, with a valid high school diploma or equivalent as a