Patient Concierge & Clinic Front Desk Specialist

Bothwell Regional Health Center; Sedalia (MO); On-site; USD 27,000 - 36,000; Full time

Job summary

Bothwell Regional Health Center seeks a Clinic Receptionist to manage front-desk duties in the BRHC Clinic. You will handle check-ins/outs, greet patients, and direct calls to appropriate departments, ensuring smooth flow of daily operations.

You will also collect copays, balance accounts, and assist with appointment scheduling, patient chart preparation, and occasional coverage at other BRHC clinics as needed.

Qualifications

• High School diploma or equivalent or preferred.
• Experience in medical office work preferred.
• Ability to use basic office equipment.

Responsibilities

• Greets patients and directs them to the appropriate area.
• Updates patient information and collects signatures as needed.
• Handles telephone calls and takes clear messages.
• Schedules appointments and follows up as needed.
• Prepares patient charts for appointments with attached paperwork.
• Collects copays and outstanding balances.
• Balances clinic cash drawer at start and end of day.
• Monitors supplies and places orders as needed.
• Assists with cleaning and maintains waiting area.
• Floats to other BRHC clinics when required.
• Other duties as assigned.

Skills

Medical office experience

Telephone handling

Customer service

Office equipment usage

Education

High School diploma or equivalent

Job description

Bothwell Regional Health Center seeks a Clinic Receptionist to manage front-desk duties in the BRHC Clinic. You will handle check-ins/outs, greet patients, and direct calls to appropriate departments, ensuring smooth flow of daily operations.

You will also collect copays, balance accounts, and assist with appointment scheduling, patient chart preparation, and occasional coverage at other BRHC clinics as needed.